I can only say so much, soIll get right to the point. I have only a few times in my life written a review that has my heart involved. Customer service and this company were so amazing, kind, and warm hearted…Im still in shock as to the level of professionalism and polite with dealing with my return. I hated to have to return this item. I had the upgraded model with the touch dial and it was beautifully made, crafted well, delivered without a scratch, easy and few steps with great instructions, had all its parts, and sounds so peaceful when you hear the water whoosh even after the pull. We downloaded the app and its features are very professionally done, the app doesnt feel cheap, lots of videos to compliment the rower and has a community events like races and such to keep you engaged if you want. Im former military and LOVED the attention to detail this company put into this product. I hope this review helped you, I ha e no video because for personal reasons, I regretably had to return it. Even after I did, customer service interacted with me in such kindness and really were sweet and polite. Buy from this company and have fun!! The water sounded so nice, I still shake my head I returned it :(( lol. Take care and good luck to you all!
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Diego D. –
Mana –
Jeff –
Okey-dokey –
Jason Wofford –
HesMyP0rti0n –
Erich Rankin –
Amazon Customer –
Si –
A.P. –
Chris T. –
wendy –